Office problems range from workflow inefficiencies to personality conflicts. Employees often have front-row seats to observe this kind of drama and system failure but may not feel empowered to discuss issues with managers or executives who have the power to intervene. While reluctance to rock the boat is understandable, workers should realize that…
DetailsEverybody dreads having those “difficult conversations” with employees about personal issues. Here are some examples of how they can be handled gracefully — including the actual words to use. Paul Falcone, VP of Employee Relations for Time Warner Cable in Los Angeles and a respected author on employee management, gave an in-depth presentation on…
DetailsWhen it comes to an employer making a good impression on a new employee, the first few days are crucial. But many onboarding programs can still come across as an afterthought. The good news is, you don’t have to revamp your entire onboarding process to make a new hire feel welcome. Chris Ronzio,…
DetailsEvery year, I work with scores of professionals from all walks of life who come with one key problem – they can’t speak up for themselves or assert their boundaries. In many cases, their boundaries are non-existent, which translates into their allowing anyone to do anything they wish to them. These individuals are being disrespected,…
Details